Your Guide to Our Agreement

This document outlines the terms of use for our portable power bank rental service. It is crucial for ensuring a seamless experience during your event. Understanding these terms will help you make the most of our technology, enhancing guest satisfaction and engagement.

Key Agreement Highlights

This section outlines the essential points of our agreement, ensuring you understand the main terms before getting started. It’s designed for quick comprehension and provides clarity on our offerings, enhancing your experience with our services.

Your Power Partner

Terms of Service

Sure Charge LLC

End-User Terms of Use & Privacy Policy
Last Updated: [Insert Date]

1. Acceptance of Terms

By renting or using a Sure Charge portable power bank (“Device”), you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not proceed with the rental.


TERMS OF USE

2. Service Description

Sure Charge LLC (“Sure Charge,” “we,” “us”) provides portable power bank rentals through self-service kiosks at participating venues and events.


3. Rental Period & Fees

  • Rental fees are displayed at the kiosk or checkout screen at the time of rental.

  • Charges accrue until the Device is returned to a designated Sure Charge kiosk.

  • Fees may vary by event or venue.


4. User Responsibilities

By using a Device, you agree to:

  • Use the Device only for its intended purpose

  • Return the Device in reasonable working condition

  • Follow all on-screen and posted instructions

You are responsible for the Device from the moment it is released to you until it is properly returned.


5. Hardware Loss, Theft & Damage Policy

  • If a Device is not returned within the maximum rental period, it will be considered lost.

  • A replacement fee (displayed at checkout) will be charged to the payment method on file.

  • You are responsible for damage beyond normal wear and tear, including but not limited to:

    • Water damage

    • Physical breakage

    • Tampering or modification

  • Lost or damaged charging cables may also result in additional fees.

Sure Charge reserves the right to determine whether a Device is lost or damaged.


6. Assumption of Risk & Limitation of Liability

You understand and agree that:

  • Use of the Device is at your own risk

  • Sure Charge is not responsible for damage to your phone, data loss, or software issues

  • Sure Charge is not liable for indirect, incidental, or consequential damages

To the fullest extent permitted by law, Sure Charge’s liability is limited to the rental fees paid.


7. Prohibited Use

You may not:

  • Attempt to resell or sub-rent the Device

  • Tamper with the kiosk or Device

  • Use the Device for unlawful purposes


8. Termination of Use

Sure Charge may suspend or terminate access if these Terms are violated.

Privacy Policy

PRIVACY POLICY

9. Information We Collect

We may collect:

  • Name and email address

  • Payment information (processed securely by Stripe)

  • Rental time, location, and transaction data

Sure Charge does not store full credit card numbers.


10. How We Use Your Information

We use your information to:

  • Process payments

  • Manage rentals and returns

  • Send receipts or service-related notifications

  • Improve our services


11. Data Sharing

We do not sell your personal information.
We may share limited data with:

  • Payment processors (e.g., Stripe)

  • Service providers supporting kiosk operations


12. Data Security

We use commercially reasonable safeguards to protect your data but cannot guarantee absolute security.


13. Your Rights

You may request access, correction, or deletion of your personal information by contacting: info@surecharge.co


14. Governing Law

These Terms are governed by the laws of the State of North Carolina (or your preferred state).


15. Contact Information

Sure Charge LLC
Business Email : admin@surecharge.co
Website URL: https://surecharge.co

FAQ

Feel free to
ask us anything

We provide portable power bank rental kiosks tailored for events and venues, ensuring guests stay connected. Our service enhances the experience with easy access to charging stations, allowing for a seamless visit.

Our pricing varies based on the venue size and rental duration. We offer competitive rates to ensure that you get the best value while providing convenient charging solutions to your attendees.

We cater to various industries, including event management, trade shows, festivals, and corporate functions. Our solutions are designed to meet the needs of any venue looking to enhance guest engagement.

Secure Your Power Needs Today

Ready to keep your devices charged? By accepting our terms, you’re making a smart choice for hassle-free power. Our rental kiosks ensure your guests stay connected throughout the event. Join us in enhancing the experience!